Chiron | What We DeliverChiron is a People Operations Membership for founder-led startups and growing SMEs, typically from the first hire to around 40 staff, with no in-house HR function.
The distinction matters. A service provider does things for you when you ask. A membership means an ongoing relationship, a live people platform, and a named person who knows your business and your team. My name is Craig Jackson. I am CIPD Level 5 qualified, backed by Croner-i live employment law intelligence, and I have spent twenty years building technical and commercial teams myself. When you call, you get me.
Most HR support covers one slice of the picture. Chiron covers the whole journey your people go on, from the day you decide to hire to the day you are running a team you are proud of.
Compliant contracts, an always-live handbook, and ACAS-aligned procedures for every formal process. Protection before anything starts, not scrambling after it.
Employer brand, job design and role profiles that pull the right people towards you instead of chasing the wrong ones.
A proper hiring process with behavioural screening and scorecard-based decisions, managed through the ClarityLoop ATS. No gut-feel hires that cost £40k to unwind.
Structured onboarding workflows, 90-day check-ins, and manager induction support, so new hires land well and stay.
ClarityLoop's performance layer brings feedback loops, OKRs, 1:1 agendas and career pathways, cutting performance admin dramatically.
Recognition frameworks, appraisal design, absence monitoring and culture health, so growth does not quietly walk out the door.
Everything above sits on a compliance spine. Every procedure is ACAS-aligned and documented, so it is defensible from day one. Every piece of advice is backed by Croner-i, the same live employment law intelligence behind the UK's biggest HR providers.
And there is one rule written into every membership: the call-before-act protocol. No client takes formal disciplinary or dismissal action without walking it through with me first. That single habit is what keeps founders out of tribunals.
Contracts, handbook and your compliance baseline. One project, fixed fee, done properly first time.
A named advisor, the ClarityLoop HRIS platform, a monthly steering call, documented procedures and the call-before-act protocol.
Everything in Core, plus ClarityLoop's AI performance layer and a dedicated onsite strategic day every quarter.
Recruiting Sprints for end-to-end hiring, and Project Sprints for restructures, appraisal frameworks and culture work.
The free 5-minute HR Red-Risk Scorecard at chironhumancapital.co.uk maps your live exposure instantly. Then we talk about what, if anything, needs doing.